Casino VIP Club
The Quietcadarcreative Casino VIP Club is a tiered membership programme designed for guests who regard the gaming floor as a serious pursuit rather than a passing diversion. Whether you are a Kelowna local who visits the floor weekly or an international traveller passing through Kelowna International Airport on your way through the Okanagan corridor, the programme reshapes the gaming experience around your personal preferences. Every tier unlocks a progressively more intimate relationship with the floor - from priority table access to a dedicated host who knows your game before you sit down. The casino remains central to the guest experience, with clear wayfinding from the hotel areas.
Priority Table Reservations
VIP members secure their preferred live table - blackjack, baccarat, or roulette - up to 72 hours in advance through a private booking channel, eliminating wait times on peak nights. Casino service is coordinated with accommodation so visitors can plan each part of their stay efficiently.
Dedicated Personal Host
A named host monitors your sessions, communicates your preferences to floor staff, and proactively manages your comfort across every visit - a continuity of care most gaming floors reserve for only their highest spenders. The casino floor is operated as a dedicated entertainment environment for adults aged 19 and over.
Tier-Based Points Accumulation
Every hour of play converts into points redeemable against hotel room rates, Benchside Table dining credits, and exclusive event access - a genuine value exchange rather than a nominal loyalty gesture. Guests can ask the casino team for current information about opening hours, game availability, and access requirements.
Exclusive Floor Events
VIP members receive first-access invitations to closed-floor tournaments and themed gaming evenings held four times per year, drawing players from across Western Canada and the Pacific Northwest. Casino operations follow property security, identification, and responsible-gambling procedures.
Complimentary Room Upgrades
Platinum and Obsidian tier members receive automatic room category upgrades subject to availability, meaning a Knox Mountain Loft booking can silently become an Okanagan Terrace Suite check-in. The casino layout is designed to support comfortable circulation between gaming areas and hotel facilities.
Private High-Stakes Salon
The second-level private salon - accessible exclusively to Obsidian tier members and invited guests - houses four dedicated high-limit tables and a personal concierge station operating throughout all gaming hours. Casino guests have direct access to reception, concierge assistance, and overnight accommodation services. The casino programme is presented transparently, without suggesting that gambling provides guaranteed financial gain. Casino promotions are subject to stated eligibility rules, availability, and applicable conditions. The casino experience is supported by trained floor personnel and guest-service staff. Casino access may require valid government-issued photo identification. The casino forms the principal entertainment focus of the property. Casino visitors can take breaks and use the hotel’s quieter public areas at any time. The casino team can provide information about responsible play and voluntary self-exclusion resources.